Account Manager

WR_Paid-Search_Icons_Geo Targeting Optimiztion

Vancouver, BC

WR_Case-Study_IconTime On Site

Full Time, Hybrid

Who We Are.

We are a highly specialized programmatic advertising agency. We focus 100% of our efforts on digital media buying.

It’s how we exceed conversion goals in nearly every campaign we run and why our clients include some of the biggest companies in North America.

We know that happy employees = exceptional work and client satisfaction. That’s why we’ve created an environment that is welcoming and inspiring for all team members. We value your aspirations, and we’ll regularly help you set goals to achieve those milestones.

We’re open, honest, and firm believers of ideas coming first – not egos. We believe in clear lines of communication and a culture that champions creativity and growth, and we always celebrate accomplishments.

Who We’re Looking For.

War Room is looking for an Account Manager to join our growing team to manage our expanding client base. If you are:

  • A strong communicator that delivers consistently exceptional customer service
  • Able to thrive in fast-paced environments where you constantly wear different hats
  • Resourceful, not afraid to make decisions, and you find the answers you need to get the job done
  • Comfortable with numbers, adjusting budgets, and planning projects to drive maximum value

You might be exactly who we’re looking for!

Depending on your experience, we can create specific titles and responsibilities to fit you best. For example, Account Coordinator for entry level and Senior Account & Project Manager for someone with more experience.

What You’ll Be Doing.

You’ll be leading team collaboration and act as our client’s strategic partner, delegating campaign management tasks and sharing data insights to help them make meaningful business decisions.
Kedet Diving
  • Act as the key Point of Contact for owned client relationships for the client’s brand

  • Communicate daily with clients, presenting data-centric reports, status updates, and own all aspects of the client relationship

  • Lead strategic meetings, presentations, and provide insights to project teams and client

  • Establish strong relationships with all teams, collaborate and communicate effectively with team members to achieve the highest level of customer service

  • Prioritize own work and actively communicate progress and deliverables

  • Maintain detailed records and accurate time tracking across projects

  • Keep meticulous documentation to manage and maintain client communications, ensuring that all stakeholders have the most up-to-date project assets

  • Share weekly status reports with the rest of the team

  • Support Accounts Team in managing all creative client files

  • Help to manage the scoping of projects, timelines, schedules, and cost estimates

  • Help to develop briefs and planning documentation

  • Help to develop and execute account plans

Skills + Experience.

  • 2-5 years of experience in managing projects, preferably in the marketing industry

  • 1-2 years of customer-facing work experience

  • Knowledge of paid digital marketing

  • Confident and personable communicator (in-person, phone & email)

  • Strategic thinker who is solution-oriented with strong business acumen

  • Experience in working with and presenting to senior client stakeholders

  • Excellent organizational skills and attention to detail

  • Multi-tasker (managing multiple accounts)

  • Comfortable working with spreadsheets (budgeting)

  • Experience with project management tools and G Suite

Apply Today.

We’re so excited to hear from you! We are always on the lookout for team-oriented people with a passion for problem-solving. If you think that could be you, please apply through the below form.